Help & FAQs

Help & FAQs

How much is shipping?

A flat EGP 100 to every governorate in Egypt.

How long does delivery take?

1 to 3 working days in Cairo and Giza, 3 to 6 working days elsewhere in Egypt.

Can I exchange my size?

Yes. You can exchange within 14 days of delivery as long as the item is unworn with tags attached.

Do you offer cash on delivery?

Yes, cash on delivery is available across Egypt.

How do I track my order?

Use the Track Your Order page with your order number, or check your confirmation message.

How do I contact you?

Use the form on our Contact page and we will reply as soon as possible.